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  • Frequently Asked Questions
    • Logging into the Control Panel
    • Changing Name Servers of a Domain Name
    • Managing DNS Resource Records
    • Using the Web Hosting Service
    • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
    • Transferring a Domain Name from Another Registrar to Answerable.com
    • Domain / URL Forwarding
    • Customer Control Panel Guide
    • Registering and Managing Child Name Servers
    • Using the DNS Service
    • DNS and types of Resource Records Answerable.com allows
    • Using the Free Email Service
    • Listing, Searching and Managing Domain Name Registration Orders
    • Uploading Content to your Website
    • Moving or Pushing a Domain Name from one Customer Control Panel to another
    • What are the permitted Countries of Operation?
  • Logging into the Control Panel
  • Domain Names
    • Listing, Searching and Managing Domain Registration Orders
    • Changing Name Servers of a Domain Name
    • Managing Whois or Contact Details of Domain Names
      • Modifying the Whois (Contact Details) of Domain Names
      • Modifying the Whois / Contact Details of a .UK Domain Name
      • Managing Contacts from within the Customer Control Panel
      • Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
        • Defining Privacy Protection
        • How can People Contact you if you Enable Privacy Protection for your Domain Name?
        • Purchasing / Renewing Privacy Protection
        • Enabling/Disabling Privacy Protection for a Domain Name
        • How can you Enable/Disable Privacy Protection of Multiple Domain Names?
      • Resellers: Controlling the display of your Brand Name in the Whois Lookup Results for .COM / .NET Domain Names
      • Checking the Whois for a Domain Name
      • Hiding/Publishing Registrant Organization in the Whois of a Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
    • Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
    • GDPR
      • What is GDPR?
      • Managing GDPR Protection settings
    • Transferring a Domain Name
      • Confirming if a Domain Name can be Transferred
      • Transferring a Domain Name from Another Registrar to Answerable.com
        • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
        • Transferring your Domain Name
        • Transferring a .UK Domain Name
        • Bulk Transfer
        • Cancelling a Domain Name Transfer
        • Important - Domain Name Transfer Caveats
      • Transferring a Domain Name from Answerable.com to Another Registrar
        • Transferring a Domain Name to Another Registrar
        • Transferring a .UK Domain Name to Another Registrar
        • IMPORTANT: Domain Name Transfer Caveats
        • Fast Transfer
          • What is fast transfer?
          • How do I opt-in my domain name for Fast Transfer?
          • How do I find and opt-out names from the Fast Transfer service?
      • Domain Name Transfer Caveats
        • Understanding the Status of a Domain Name Transfer
        • Lost One Year when Transferring a Domain Name from One Registrar to Another
        • Domain Name Transfer Completed but Domain Name is Still Inactive
      • Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
    • Deleting a Domain Name
    • Protecting/Locking a Domain Name
    • Domain Protect+
    • Registering and Managing Child Name Servers
    • Suspending / Unsuspending Domain Names
      • Suspending / Unsuspending a Domain Name
      • Bulk Suspension / Unsuspension of Domain Names
    • Renewing Domain Names
      • Renewing a Domain Name
      • Bulk Renewal of Domain Names
      • Understanding Domain Name Expiry and Display of a Parking Page
    • Domain Name System Security Extensions (DNSSEC)
      • What is DNSSEC?
      • Adding Delegation Signer (DS) Records
      • TLDs supporting DNSSEC
    • Domain Name Registration Default Settings
    • Viewing Action History
    • Restoring a Deleted Domain Name from the Redemption Grace Period
    • Domain Name Registration Caveats
      • Overview of TLDs (Domain Name Extensions)
      • Interpreting Domain Name Check Availability Results
      • Interpreting Order Locked In Processing Messages
      • Support for Internationalized Domain Names (IDN)
      • .ASIA Domain Name Rules/Requirements
      • .CA Domain Name Rules/Requirements
      • .CO Domain Name Rules/Requirements
      • Understanding .EU Domain Names
        • .EU Domain Name Rules/Requirements
        • Understanding .EU Domain Name Contacts
      • .JOBS Domain Name Rules/Requirements
      • .ME Domain Name Rules/Requirements
      • .MOBI Domain Name Rules/Requirements
      • .NAME Domain Name Rules/Requirements
      • .NZ Domain Name Rules/Requirements
      • .PRO Domain Name Rules/Requirements
      • .PW Domain Name Rules/Requirements
      • .SC Domain Name Rules/Requirements
      • .TEL Applications
      • .TEL Domain Name Rules/Requirements
      • .UK Domain Name Rules/Requirements
      • .US Domain Name Rules/Requirements
      • .VC Domain Name Rules/Requirements
      • .CO.ZA Domain Name Rules/Requirements
      • .IN Restricted Email List
      • Identifying CentralNic Domains
      • Premium Domains
      • Sunrise Period
      • Identifying New gTLD Extensions
      • New gTLD Wishlist
    • Whois Data Verification
    • Whois Data Reminders
    • DNS
    • Domain / URL Forwarding
    • Domains Product Maintenance Notices
  • Hosting
    • Single Domain Linux Hosting
      • Accessing your Single Domain Linux Hosting Package
      • IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
    • Single Domain Windows Hosting
      • Accessing your Single Domain Windows Hosting Package
      • IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
    • Legacy Web Hosting
      • Using the Web Hosting Service
      • Listing, Searching and Managing Web Hosting Orders
      • Web Hosting Service Guide
        • How can I view my website in a browser if my domain is pointing elsewhere?
        • SSL
          • Issues that Digital Certificates Address
          • Activate SSL for your Hosting Package
          • Certificate Authority
          • Generating a Certificate Signing Request (CSR)
          • Installing your Digital Certificate
          • Generating a Self-signed Certificate
          • Uninstalling your Digital Certificate
          • Installing your Intermediate CA Certificate or CA Bundle
        • Back-up your Website
          • Adding a Backup Policy
          • Listing/Modifying and Deleting Backup Policies
        • Domain Aliases
          • Domain Alias
          • Adding Domain Aliases
        • Managing your Plesk Windows Hosting package
          • Accessing/Managing your Plesk Windows Hosting package
          • IMPORTANT: Plesk Windows Hosting package User Guide
        • Managing your cPanel Linux Hosting package
          • Accessing/Managing your cPanel Linux Hosting package
          • IMPORTANT: cPanel Linux Hosting package User Guide
          • Migrating your cPanel Linux Hosting package from another Web Hosting company to Answerable.com
      • Upgrading / Downgrading a Web Hosting Order
      • Legacy Web Hosting Deprecation
      • DNS for Web Hosting
    • Sample Scripts
      • Linux Hosting related Scripts
        • PHP-based Form Mail (Feedback) Script
        • Perl-based Form Mail (Feedback) Script
        • PHP Script to Test MySQL Database Connectivity
      • Windows Hosting related Scripts
        • Collaboration Data Objects (CDO)
        • ASP Script to Test MSSQL Database Connectivity
    • Uploading Content to your Website
      • Configuring and using various FTP Clients
        • Should I use Active or Passive mode for FTP?
        • Using FTP software to manage your Content
          • CuteFTP
          • Core FTP
          • SmartFTP
          • WinSCP
          • FileZilla
      • File/Folder Permissions and Groups
      • Do you allow Anonymous FTP?
    • Email Hosting
      • Using the Email Hosting service
      • Email Administrator's Guide - Create and Manage Accounts
        • Managing Mailing Lists
      • Email User's Guide - Access your Email
        • Configuring different Email Clients to send/receive Email
        • Accessing your Email from the Webmail Interface
        • Auto-responders
      • Email Hosting Caveats
        • File extensions that are not allowed as attachments
      • DNS for Email Hosting
      • Domain / URL Forwarding for Email Hosting
      • Personal Email Deprecation
    • Website Builder
      • Setting up your Website Builder Order
      • RESELLERS: Read this to Setup your Website Builder Business
      • DNS for Website Builder
    • Hosting Caveats
      • Purchasing a Hosting Order for Internationalized Domain Name (IDN)
      • Modifying the hosts file
      • Ports open for outgoing connections
      • Debugging Perl/CGI Scripts
      • SMTP Server settings for sending mails through your website
      • Switching PHP Version
      • Shared Hosting Limitations
      • SSH Access
      • SymLinks Settings of cPanel Linux Hosting packages
      • Creating and Restoring Backups in cPanel
      • Creating and Restoring Backups
      • Restriction on upload of executable files under Windows Hosting
      • HTTP to HTTPS Redirection - Apache
      • HTTP to HTTPS Redirection - IIS
      • How do I set the default page?
      • How do I unblock port 80/443 ?
      • How do I add custom error pages for Linux hosting?
      • How do I add custom error pages for Windows hosting?
      • Enable Cloudflare on cPanel
      • Varnish
      • How do I change the Primary domain of my hosting plan?
      • Managing registered email address for scripts
      • Unblocking Email Accounts in cPanel
  • Order Management
    • Listing, Searching and Managing your Orders
    • Locating the Name Servers or DNS Records to Use
    • Directory and File Structure - Linux
    • Directory and File Structure - Windows
    • Enabling SSL or a Dedicated IP Address
    • Renewal Reminder for Orders
    • Renewing, Deleting your Order
    • Upgrading / Downgrading an Order
    • Suspending / Unsuspending an Order
    • Moving or Pushing an Order from one Customer Control Panel to another
    • Bulk Actions
      • Registering Domain Names in Bulk
      • Transferring Domain Names in Bulk
      • Renewing Orders in Bulk
      • Suspending or Unsuspending Orders in Bulk
      • Locking or Unlocking Domain Names in Bulk
      • Modifying Name Servers in Bulk
      • Modifying Contacts in Bulk
      • Enabling / Disabling Theft Protection in Bulk
      • Privacy Protecting Domain Names in Bulk
      • Moving Domain Names in Bulk
      • Listing All Running Bulk Actions
  • DNS
    • DNS and types of Resource Records Answerable.com allows
    • Using the DNS Service
    • Locating the DNS Service Interface
    • Managing DNS Resource Records
    • DNS Caveats
      • No NS A records at Nameservers Failure Message
  • Accessing your Domain Backorder
  • Domain Backorder Setup Guide
  • FAQ
  • Domain / URL Forwarding
    • Using the Domain Forwarding Service
    • Locating the Domain Forwarding Service Interface
    • Managing the Domain Forwarding Service
    • Domain / URL Forwarding Caveats
      • No NS A records at Nameservers Failure Message
  • Free Email Service
    • Using the Free Email Service
    • Locating the Free Email Service Interface
    • Managing the Free Email Service
    • Free Email Service Caveats
      • No NS A records at Nameservers Failure Message
  • Customer Control Panel Guide
    • Creating a Demo Customer Account
    • Logging into the Control Panel
    • Your Profile and Settings
      • Changing your Control Panel Username, Mobile Number and other Contact Details
      • Changing your Control Panel Password
      • Changing your Personal Identification Number (PIN)
      • Setting your Email Preferences
      • Setting your SMS Preference
      • Setting your Language Preferences
    • 2-Step Verification
      • FAQs
      • How do I enable 2-Step Verification?
      • How do I disable 2-Step Verification?
    • Manage Billing
      • Adding Funds in your Debit Account
      • Executing an Order / Balancing an Invoice or Debit Note
      • Cancelling an Order / Invoice
      • Requesting Refund from Answerable.com
      • Listing / Searching your Transactions
      • Locked Funds
      • EU VAT FAQs
      • Service Tax FAQs
      • GST FAQs
      • VAT for Russia FAQs
    • Listing All Orders under your Customer Account
    • Viewing your Login History
    • Viewing all important Announcements posted in your Control Panel
    • Customer Control Panel Caveats
      • Restriction on Change of Country and Legal Name
      • Session Timeout

General Finance Setting

The Reseller Control Panel allows you to customize various finance parameters as follows:

  1. Login to your Control Panel. See details

  2. In the Menu, point to Settings -> Finance & Billing and then click General Settings.

  3. Modify all the information in the form to suit your needs. The various fields in the form are explained below:

    • Selling Currency and Accounting Currency: Selling Currency represents the currency in which you wish to sell your Products to your Customers and Sub-Resellers, whereas Accounting Currency represents the currency in which you maintain your books of accounts in your Country.

      Additional Information

      Selling and Accounting Currencies

      Modifying Selling Currency / Accounting Currency:

      1. Click the To change the currencies above click here >> link.

        Attention
        • It is important that you select the Selling Currency and Accounting Currency carefully at the time of signing-up as a Reseller. If the need arises, you may modify the Selling and/or Accounting Currency as long as there are no transactions performed within your Reseller Account.

          You will encounter the below error message in case any Transaction has already been performed within your Reseller Account -

          You have some transactions in your account and therefore you cannot change your currency now.

        • If your Reseller Account already has Transactions associated with it and you wish to conduct your business using some other Currencies, you may create a Sub-Reseller Account for yourself with the preferred Currencies, under your Main Reseller Account. Your Main Reseller Account with Answerable.com needs to be Credited with actual funds. You can then add virtual Funds to your Sub-Reseller Account and conduct your business through this Account.
        • Once you change the selling currency of your Reseller Account, the selling price for the products are not updated automatically based on the new currency conversion. You will have to manually update the pricing for all products, for your customers as well as sub-resellers.
      2. Select the desired Selling Currency/Accounting Currency.

      3. Submit the modification by clicking the Proceed button.

    • Currency Conversion Rate: This represents the conversion rate between your Selling Currency and Accounting Currency. If you have chosen a different Accounting currency from your Selling Currency, the system will also automatically calculate your Forex Gain/Loss per transaction for you.

      Alternatively, you can keep modifying this value on a regular basis to represent the accurate conversion rate between your Selling Currency and Accounting Currency. This can be enabled by selecting the checkbox adjacent to I would like to Maintain the currency exchange rate myself.

    • Funds Threshold Level: Set this to a comfortable amount such that the the System notifies you when Funds in your Reseller Advance Account drop below this level. For instance, if you set this to 100 in your Selling Currency, then each time your funds drop below 100, you will get an e-mail to replenish your funds.

    • Minimum Transaction Amount: This is a very useful feature which allows you to specify a minimum amount below which your Customers and Sub-Resellers will not be able to pay/add funds using any online payment option. This is useful when you do not wish to allow your Customers and Sub-Resellers to transact small amounts by online methods.

      • Minimum Transaction Amount for making Payments: By setting a value greater than zero in this field, you can restrict your Customers from paying for Invoices/Debit Notes of lesser amounts.

      • Minimum Transaction Amount for Adding Funds: By setting a value greater than zero in this field, you can restrict your Customers and Sub-Resellers from adding funds into the system of lesser amounts.

    • Turn on the generation of Risk Assessment Reports: By default this feature is turned on, as a measure to mitigate fraud when receiving funds from your Sub-Resellers and Customers via any of the following Payment Gateways:

      • Authorize.Net Credit Card Gateway

      • VeriSign Payflow Pro Credit Card Gateway

      • PayPal Direct Payment API Gateway

    • Payment Page Information: Apart from various online payment gateways that you can setup to receive payment/funds, you may also choose to receive payment/funds via offline methods. Should you choose to do so, you would need to display various methods by which your Customers and Sub-resellers can make offline payments, such as your Postal Address, instructions for mailing a Cheque or Wire Transfer information. All such information can be submitted here.

      Here, you would find 2 text-boxes in which you can submit the Payment Page content (in HTML). You may submit separate instructions for your Customers and Sub-Resellers, which would be presented to them on the payment page, before settling Invoices or adding Funds from their respective Control Panels.

      Note

      The Invoice Payment Page displayed to your Customers will have the Payment Page content provided above, only when they try to settle pending Invoices from within their Customer Control Panel. If you are using the SuperSite, the Invoice Payment Page content displayed to your Customers during the purchase flow needs to be customized separately.

      Additional Information

      SuperSite

      Customizing Invoice Payment page content displayed on your SuperSite

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