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  • Logging into the Control Panel
  • Domain Names
    • Listing, Searching and Managing Domain Registration Orders
    • Changing Name Servers of a Domain Name
    • Managing Whois or Contact Details of Domain Names
      • Modifying the Whois (Contact Details) of Domain Names
      • Modifying the Whois / Contact Details of a .UK Domain Name
      • Managing Contacts from within the Customer Control Panel
      • Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
        • Defining Privacy Protection
        • How can People Contact you if you Enable Privacy Protection for your Domain Name?
        • Purchasing / Renewing Privacy Protection
        • Enabling/Disabling Privacy Protection for a Domain Name
        • How can you Enable/Disable Privacy Protection of Multiple Domain Names?
      • Resellers: Controlling the display of your Brand Name in the Whois Lookup Results for .COM / .NET Domain Names
      • Checking the Whois for a Domain Name
      • Hiding/Publishing Registrant Organization in the Whois of a Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
      • Hiding/Publishing Contact Details in the Whois of a .CA Domain Name
    • Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
    • GDPR
      • What is GDPR?
      • Managing GDPR Protection settings
    • Transferring a Domain Name
      • Confirming if a Domain Name can be Transferred
      • Transferring a Domain Name from Another Registrar to Answerable.com
        • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
        • Transferring your Domain Name
        • Transferring a .UK Domain Name
        • Bulk Transfer
        • Cancelling a Domain Name Transfer
        • Important - Domain Name Transfer Caveats
      • Transferring a Domain Name from Answerable.com to Another Registrar
        • Transferring a Domain Name to Another Registrar
        • Transferring a .UK Domain Name to Another Registrar
        • IMPORTANT: Domain Name Transfer Caveats
        • Fast Transfer
          • What is fast transfer?
          • How do I opt-in my domain name for Fast Transfer?
          • How do I find and opt-out names from the Fast Transfer service?
      • Domain Name Transfer Caveats
        • Understanding the Status of a Domain Name Transfer
        • Lost One Year when Transferring a Domain Name from One Registrar to Another
        • Domain Name Transfer Completed but Domain Name is Still Inactive
      • Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
    • Deleting a Domain Name
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    • Domain Protect+
    • Registering and Managing Child Name Servers
    • Suspending / Unsuspending Domain Names
      • Suspending / Unsuspending a Domain Name
      • Bulk Suspension / Unsuspension of Domain Names
    • Renewing Domain Names
      • Renewing a Domain Name
      • Bulk Renewal of Domain Names
      • Understanding Domain Name Expiry and Display of a Parking Page
    • Domain Name System Security Extensions (DNSSEC)
      • What is DNSSEC?
      • Adding Delegation Signer (DS) Records
      • TLDs supporting DNSSEC
    • Domain Name Registration Default Settings
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    • Restoring a Deleted Domain Name from the Redemption Grace Period
    • Domain Name Registration Caveats
      • Overview of TLDs (Domain Name Extensions)
      • Interpreting Domain Name Check Availability Results
      • Interpreting Order Locked In Processing Messages
      • Support for Internationalized Domain Names (IDN)
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      • .CA Domain Name Rules/Requirements
      • .CO Domain Name Rules/Requirements
      • Understanding .EU Domain Names
        • .EU Domain Name Rules/Requirements
        • Understanding .EU Domain Name Contacts
      • .JOBS Domain Name Rules/Requirements
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      • .UK Domain Name Rules/Requirements
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      • .IN Restricted Email List
      • Identifying CentralNic Domains
      • Premium Domains
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      • Identifying New gTLD Extensions
      • New gTLD Wishlist
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  • Hosting
    • Single Domain Linux Hosting
      • Accessing your Single Domain Linux Hosting Package
      • IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
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      • IMPORTANT: Plesk Single Domain Windows Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Windows Hosting Business
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        • How can I view my website in a browser if my domain is pointing elsewhere?
        • SSL
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        • Back-up your Website
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          • IMPORTANT: Plesk Windows Hosting package User Guide
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          • IMPORTANT: cPanel Linux Hosting package User Guide
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      • Windows Hosting related Scripts
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    • Uploading Content to your Website
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        • Using FTP software to manage your Content
          • CuteFTP
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      • File/Folder Permissions and Groups
      • Do you allow Anonymous FTP?
    • Email Hosting
      • Using the Email Hosting service
      • Email Administrator's Guide - Create and Manage Accounts
        • Managing Mailing Lists
      • Email User's Guide - Access your Email
        • Configuring different Email Clients to send/receive Email
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        • File extensions that are not allowed as attachments
      • DNS for Email Hosting
      • Domain / URL Forwarding for Email Hosting
      • Personal Email Deprecation
    • Website Builder
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      • RESELLERS: Read this to Setup your Website Builder Business
      • DNS for Website Builder
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      • Purchasing a Hosting Order for Internationalized Domain Name (IDN)
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  • Order Management
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    • Bulk Actions
      • Registering Domain Names in Bulk
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  • DNS
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      • No NS A records at Nameservers Failure Message
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      • No NS A records at Nameservers Failure Message
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    • Using the Free Email Service
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      • No NS A records at Nameservers Failure Message
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      • Restriction on Change of Country and Legal Name
      • Session Timeout

Restoring a Deleted Domain Name from the Redemption Grace Period

If a domain name is not Renewed within the Renewal Grace Period, it would be queued for deletion at the end of the Renewal Grace Period and subsequently Deleted.

Additional Information

Renewal Grace Period

Once a domain name is Deleted, it would generally slip into the Redemption Grace Period only under the following circumstances:

  • Domain name was manually Deleted by requesting the Answerable.com's Technical Support Team.

  • Domain name was automatically Deleted by our System as the domain name had Expired and was not Renewed until the end of it's Renewal Grace Period.

    Exception 

    Note

    A domain name will not slip into Redemption Grace Period under the following circumstances:

    • Domain name has been Deleted in the Money Back Period.

      Additional Information

      Money Back Period

    • Domain name has a Backorder for it.

Redeeming a domain name is costly, time consuming and generally a manual process. The Redemption Grace Period is generally of 30 days after the domain name is Deleted and during this period, only the current Registrar of the domain name can Redeem the domain name.

If the domain name is not Redeemed during this period, then it would move to the Pending Delete period for 5 days. In this status, the domain name can not be Redeemed and after this period, the domain name would be available for fresh Registration.

Domain Name Extension Specific Conditions 

Note
  • The Redemption Grace Period for a .CO (Anchor: corules) domain name is 15 days. If the .CO domain name is not restored, it enters Pending Delete status for a period of 5 days.

    When a .CO domain is restored there is a 5 day hold on the domain name wherein no modifications can be done to the domain.

  • A .EU (Anchor: eurules) domain name registered before 15 Septemeber, 2014 will not have any Renewal Grace Period. Such a domain name will expire on the second last day of the month it was registered in and will be Deleted on the same day, if not Renewed.

    A .EU domain name registered after 15 Septemeber, 2014 will expire at the end of its registration term and will be Deleted, if not Renewed.

    The Redemption Grace Period for a .EU domain name is 40 days. Moreover, the Pending Delete period (5 day period after Redemption Grace Period) is not applicable to a .EU domain name. The domain name will be available for fresh Registration after 40 days from the date of Deletion.

  • The Redemption Grace Period for a .NZ (Anchor: nzrules) domain name is 90 days. Moreover, a .NZ domain name does not pass through a Pending Delete period. The domain name will be available for fresh Registration after 90 days from the date of Deletion.

  • A .TEL (Anchor: telrules) domain name, if not redeemed during the 30 day Redemption Grace Period, would slip into a 5 day Pending Delete period. Post this, the domain name is placed on Delete Lockdown for 60 days and then would be made available for fresh Registration.

  • Any website/emails associated with a .UK (Anchor: ukrules) domain name will stop resolving once the domain name expires.

    You may Renew your .UK domain name anytime from 6 months before its Expiry upto 90 days after its Expiry. If you do not Renew your .UK domain name within 90 days after its Expiry, it would be automatically Deleted by the Registry.

    It is important to note that there is no concept of a Redemption Grace Period in case of a .UK domain name.

  • .WEB.IN (Anchor: pinrules) domain names become immediately available for Registration upon Deletion and will not enter Redemption Grace Period.

To Restore any Domain Name in Redemption Grace Period (Pending Delete Restorable Status)

  1. Login to your Control Panel and proceed to the Order Information view. See details

  2. Click the Restore Domain Now button.

  3. Proceed Redeeming the domain name, by paying for the generated Invoice.

    Additional Information

    Paying for an Invoice

Caveats 

Note
  • Redeeming/Restoring a domain name is a lengthy process and hence it would take Answerable.com upto 5 working days to Redeem a domain name.

  • A Restoration action, once completed, can not be reversed. The only option would be deleting the domain name, in case the domain name is no longer required.

    Additional Information

    Deleting a Domain Name

  • Restoration of a domain name only after deletion by the system post Expiry of the Renewal Grace Period includes 1 year Renewal. If the domain name's deletion is requested anytime prior to its Expiry, then Restoring the domain name will not include 1 year Renewal.

  • Restoration of a .EU domain name after expiry will include 1 year Renewal. The registration term will be extended by 1 year from the previous Expiry date.

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