Managing Contacts from within the Customer Control Panel

Domain Name Contacts may be created and managed independent of domain names as well, directly from within the Control Panel.

More About Contacts

Note

The Contact details of a domain name is typically modified from the Order Information view of individual domain names.

Additional Information
Modifying Contact details from the Domain Name Management interface
Unused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during domain name registration and transfer.

Additional Information
Default Contacts

To Add a Contact ^{(Anchor: add)}

Login to your Control Panel. See details
In the Menu, point to Settings -> Domain Specific -> Contacts Management and then click Add.
Select the type of Contact you wish to add and provide the details for this Contact.

Contact Types, Accented Characters and Domain Name Extension Specific Conditions
Note
- Contacts are of the following types:
  - General Contact: This contact corresponds to the 4 Contacts (Registrant, Administrative, Technical and Billing) associated with most of the top-level domain names like .COM, .NET, etc..
  - .CA Contact: This type of Contact is specific to a .CA domain name.
  - .CO Contact: This type of Contact is specific to a .CO domain name.
  - .EU Contact: This type of Contact is specific to a .EU domain name only.
  - .UK Contact: This type of Contact is specific to a .UK domain name.
- The Add Contact form supports the following, except for the Phone Number, Fax Number and Email Address fields:
  - Accented characters in case of the below Contact Types:
    
    General Contact
    
    Thin Registry - All characters
    
    Thick Registry - A set of characters and this set varies from Registry to Registry
    
    .CA Contact
    
    .CO Contact
    
    .EU Contact
- In case of a .CA ^{(Anchor: caaddrules)} domain name, the following is relevant:
  - A Registrant Contact can be either an Individual or a Company.
    
    Administrative and Technical Contacts can only be Individuals.
    
    There is no Billing Contact in a .CA domain name.
  - You can not modify the Registrant Contact's Name of a .CA domain name. If you wish to modify the Registrant Contact details of your .CA domain name, you need to instead create a new Contact and assign it as the Registrant Contact.
  - Upon Registration and Transfer of a .CA domain name, you can not set another Registrant Contact for the same domain name until 60 days have elapsed.
    
    Similarly, upon assigning a new Registrant for a .CA domain name, you can not set another Registrant Contact for the same domain name until 60 days have elapsed.
  Additional Information
  .CA Domain Name Rules/Requirements
- Modifying any information of the Registrant Contact for a .NZ ^{(Anchor: nzaddrules)} domain name will result in the change(s) being applied to all .NZ domain names using this Contact. This will also result in a new Unique Domain Authentication ID (UDAI) being generated for each affected domain name.
- While the system permits adding multiple Contacts with the same Name, Company Name, Address, etc., it is not recommended, as it may lead to confusion while registering domain names and/or managing Contacts in the future.
Click Add to complete the process.

Contacts thus added can be viewed from the Contact List page which can be accessed by pointing to Settings -> Domain Specific -> Contacts Management in the Menu, and then clicking List. This Contact can be chosen to represent one or more type of Contact for a domain name during the Registration process.

Contact Modification, Accented Characters and Domain Name Extension Specific Conditions

Note

Modifying the details of a particular Contact in this way will result in change of Contact details for all domain names using this Contact.
You will encounter the below error message in case the Contact is associated with one or more suspended domain name(s):

Attention
Change of this contact is not allowed as it is associated with a suspended domain
The Modify Contact form supports the following, except for the Phone Number, Fax Number and Email Address fields:
- Accented characters in case of the below Contact Types:
  - General Contact
    - Thin Registry - All characters
    - Thick Registry - A set of characters and this set varies from Registry to Registry
  - .CA Contact
  - .CO Contact
  - .EU Contact
In case of a .CA ^{(Anchor: cadbrules)} domain name, the following is relevant:
- A Registrant Contact can be either an Individual or a Company.
  
  Administrative and Technical Contacts can only be Individuals.
  
  There is no Billing Contact in a .CA domain name.
- The .CA Registry validates what information is specified in the Name field of any .CA Contact
  
  Additional Information
  List of Valid Contact Names for both Individuals and Company Names (Non-Individual)
- Upon Registration and Transfer of a .CA domain name, you can not set another Registrant Contact for the same domain name until 60 days have elapsed.
  
  Similarly, upon assigning a new Registrant for a .CA domain name, you can not set another Registrant Contact for the same domain name until 60 days have elapsed.
- Upon assigning a new Registrant for a .CA domain name, you need to:
  - agree to the latest version of the .CA Registry's Registrant Agreement.
    
    Additional Information
    List of Registrant Policies applicable for Registering a .CA domain name
  - select which Canadian Presence Requirement Category the Registrant belongs to:

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Managing Contacts from within the Customer Control Panel

To Add a Contact ^{(Anchor: add)}

Modifying the CED details of a .ASIA domain name associated with a Contact ^{(Anchor: CED)}

Modifying .US Nexus information associated with a Contact ^{(Anchor: nexus)}

To Delete a Contact ^{(Anchor: delete)}

Description	Registrant Type
Canadian citizen	Individual
Permanent Resident of Canada	Individual
Aboriginal Peoples (individuals or groups) indigenous to Canada	Individual
Legal Representative of a Canadian Citizen or Permanent Resident	Individual
Corporation (Canada or Canadian province or territory)	Company (Non-Individual)
Government or government entity in Canada	Company (Non-Individual)
Canadian Educational institution	Company (Non-Individual)
Canadian Unincorporated Association	Company (Non-Individual)
Canadian Hospital	Company (Non-Individual)
Partnership Registered in Canada	Company (Non-Individual)
Trade-mark registered in Canada (by a non-Canadian owner)	Company (Non-Individual)
Canadian Trade union	Company (Non-Individual)
Canadian Political party	Company (Non-Individual)
Canadian Library, Archive or Museum	Company (Non-Individual)
Trust established in Canada	Company (Non-Individual)
Indian Band recognized by the Indian Act of Canada	Company (Non-Individual)
Official mark registered in Canada	Company (Non-Individual)
Her Majesty the Queen	Company (Non-Individual)

Managing Contacts from within the Customer Control Panel

To Add a Contact (Anchor: add)

To Add a Contact ^{(Anchor: add)}