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  • Logging into the Control Panel
  • Domain Names
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      • Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
        • Defining Privacy Protection
        • How can People Contact you if you Enable Privacy Protection for your Domain Name?
        • Purchasing / Renewing Privacy Protection
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      • Resellers: Controlling the display of your Brand Name in the Whois Lookup Results for .COM / .NET Domain Names
      • Checking the Whois for a Domain Name
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    • Transferring a Domain Name
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        • Explaining Domain (Transfer) Secret or Authorization (Auth) Code and How to Obtain it from your Current Registrar?
        • Transferring your Domain Name
        • Transferring a .UK Domain Name
        • Bulk Transfer
        • Cancelling a Domain Name Transfer
        • Important - Domain Name Transfer Caveats
      • Transferring a Domain Name from Answerable.com to Another Registrar
        • Transferring a Domain Name to Another Registrar
        • Transferring a .UK Domain Name to Another Registrar
        • IMPORTANT: Domain Name Transfer Caveats
        • Fast Transfer
          • What is fast transfer?
          • How do I opt-in my domain name for Fast Transfer?
          • How do I find and opt-out names from the Fast Transfer service?
      • Domain Name Transfer Caveats
        • Understanding the Status of a Domain Name Transfer
        • Lost One Year when Transferring a Domain Name from One Registrar to Another
        • Domain Name Transfer Completed but Domain Name is Still Inactive
      • Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name
    • Deleting a Domain Name
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    • Domain Protect+
    • Registering and Managing Child Name Servers
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    • Domain Name System Security Extensions (DNSSEC)
      • What is DNSSEC?
      • Adding Delegation Signer (DS) Records
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      • Understanding .EU Domain Names
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        • Understanding .EU Domain Name Contacts
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  • Hosting
    • Single Domain Linux Hosting
      • Accessing your Single Domain Linux Hosting Package
      • IMPORTANT: cPanel Single Domain Linux Hosting Package User Guide
      • RESELLERS: Read this to Setup your Single Domain Linux Hosting Business
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    • Legacy Web Hosting
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        • SSL
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          • Activate SSL for your Hosting Package
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          • IMPORTANT: Plesk Windows Hosting package User Guide
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          • IMPORTANT: cPanel Linux Hosting package User Guide
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    • Sample Scripts
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    • Uploading Content to your Website
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    • Email Hosting
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        • Managing Mailing Lists
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        • File extensions that are not allowed as attachments
      • DNS for Email Hosting
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      • Personal Email Deprecation
    • Website Builder
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      • RESELLERS: Read this to Setup your Website Builder Business
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      • Creating and Restoring Backups in cPanel
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  • Order Management
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    • Bulk Actions
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  • DNS
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      • No NS A records at Nameservers Failure Message
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SSH Access

What is Secure Shell (SSH)?

Secure Shell (SSH) is a cryptographic network protocol for secure data communication, remote shell services or command execution and other secure network services between two networked computers that connects, via a secure channel over an insecure network, a server and a client (running SSH server and SSH client programs, respectively). SSH is typically used to log into a remote machine and execute commands. It can transfer files using the associated SSH file transfer (SFTP) or secure copy (SCP) protocols. The standard port used to connect through SSH is 22.

Enabling SSH Access

Answerable.com supports SSH access on all its Linux (Single Domain, Multi Domain and Reseller) Hosting Servers. SSH connection to Answerable.com's Linux Hosting Servers can be through key or password based authentication.

Connecting to a Server through SSH using Password authentication

For Linux:

  1. Run the below command:

    ssh -l user remote-server
  2. Enter the cPanel password.

For Windows:

  1. Open Putty and enter the Remote Host Name or IP Address.

     

  2. Click Open and enter the cPanel username and password.

Connecting to a Server through SSH using Key based authentication

Generating a SSH Key Pair

You can generate the key pair (public key and private key) from the cPanel or your local computer.

 

cPanel

 

  1. Login to the cPanel of the domain for which you wish to generate the key pair.

  2. Click on SSH Shell Access under the Security section.

  3. Click on Manage SSH Keys.

  4. Click on Generate a New Key.

  5. Enter the key name and password and click on Generate Key.

Note

The private key needs to be stored on your local computer.

  • For Linux, copy the key file to your ~/.ssh folder.
  • For Windows, save the key file to a safe location.

 

Local Computer

 

For Linux:

Run the below command:

ssh-keygen -t dsa

OR

ssh-keygen -t rsa

The output would be similar to:

Generating public/private dsa key pair. 
Enter file in which to save the key (~/.ssh/id_dsa): Press [Enter] key 
Enter passphrase (empty for no passphrase): Press [Enter] key 
Enter same passphrase again: Press [Enter] key 
Your identification has been saved in ~/.ssh/id_dsa 
Your public key has been saved in ~/.ssh/id_dsa.pub 
The key fingerprint is: 
<some string>
		

OR

Generating public/private dsa key pair. 
Enter file in which to save the key (~/.ssh/id_dsa): Press [Enter] key 
Enter passphrase (empty for no passphrase): Press [Enter] key 
Enter same passphrase again: Press [Enter] key 
Your identification has been saved in ~/.ssh/id_dsa 
Your public key has been saved in ~/.ssh/id_dsa.pub 
The key fingerprint is: 
<some string>
		

id_dsa or id_rsa is the private key and id_dsa.pub or id_rsa.pub is the public key.

For Windows:

  1. Download PuTTY.

  2. Download PuTTYgen.

  3. Open PuTTYgen.

  4. Select the SSH-2 RSA (or SSH-2 DSA) option and click the Generate button.

  5. Move mouse randomly over the empty space below the progress bar to create some randomness in the generated key.

  6. Click the Save private Key button, without providing any passphrase.

  7. Click Yes on the window asking for confirmation for saving the key without a password.

  8. Save the key file with an appropriate name, say ssh_private_key.ppk.

  9. Upload the public key to the hosting server from the cPanel, using the Import Key option

Authorize the SSH Server to use the Public Key

Or Deauthorize to deauthorize it.

  1. Click on Manage Authorization for the key you wish to authorize.

  2. Click on Authorize to authorize the key.

Accessing the Remote Server

For Linux:

Run the below command:

ssh -l user remote-server

For Windows:

  1. Open Putty and enter the Remote Host Name or IP Address.

     

  2. In the left menu, click Data under Connection and enter the cPanel username in the Auto-login username field.

     

  3.  

    In the left menu, click Auth under Connection -> SSH and enter the path of the saved private key file.

  4. Click the Open button to connect to the server.

     

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